Shipping Policy

At Magnets Éternelle, we aim to provide a seamless and enjoyable shopping experience for our customers. Below are the details of our shipping policy:

​

Order Processing Times: Orders are typically processed within 1-2 business days after payment confirmation. However, the delivery can take 7-14 days. Custom orders may require additional processing time.

​

Shipping Costs: We offer free shipping for orders within Australia and Singapore. For international orders, a flat rate shipping fee of $5 applies.

​

Domestic and International Shipping Options: We offer both domestic and international shipping options. Domestic orders within Australia and Singapore are shipped via standard postal services. International orders are shipped with a tracking option to ensure safe delivery.

​

Potential Service Interruptions: Please note that while we strive to provide reliable shipping services, there may be potential interruptions or delays beyond our control. These interruptions could be due to external delivery companies or unforeseen circumstances such as weather events or customs delays.

​

We appreciate your patience and understanding in such situations. If you have any concerns about the status of your order or shipping delays, please don't hesitate to contact us. We are here to assist you and ensure your order reaches you in a timely manner.