FAQ

How long does it take to process and ship orders?

Orders are typically processed within 1-2 business days after payment confirmation. Custom orders may require additional processing time. Once processed, shipping times vary depending on the destination.
Do you offer international shipping?

Yes, we offer international shipping options. However, please note that international orders may incur additional shipping fees and longer delivery times. We recommend selecting the tracked shipping option for international orders to ensure safe delivery.
What is your policy on returns and refunds?

We aim to ensure the satisfaction of our customers with every order. If you believe there has been an error or issue with your order, please provide sufficient evidence of the problem, such as photographs or descriptions of the incorrect or damaged items. Refunds may be issued based on our refund policy outlined on our website.
Can I customize my order with specific designs or text?

Yes, we offer customization options for our magnets. You can personalize your order with specific designs, text, or photographs to create unique and memorable magnets for any occasion. Simply provide your customization preferences when placing your order.
Do you offer discounts for bulk orders?

Yes, we offer discounts for bulk orders. Whether you're planning a wedding, corporate event, or promotional campaign, we can provide competitive pricing for large quantities of magnets. Contact us directly to discuss your bulk order needs and receive a personalized quote.
Do you offer rush shipping options for urgent orders?

Yes, we offer rush shipping options for customers who require expedited delivery for their orders. Please contact our customer service team to discuss rush shipping availability and pricing for your specific order.